June 1 2008
Newscorp engages Delacon's Phone Lead Alert for their on line presence.
Traditionally, Newscorp have only been able to track surfers engaging with their website when the users 'click' to make contact with their advertisers. However, most advertisers also include a telephone number on the ad. If the user dials the number directly, Newscorp have no way of tracking the lead and therefore are unable to bill appropriately.
Delacon's Phone Lead Alert have solved this loophole for Newscorp. Every time a customer phones the advertised 1300 number on selected Newscorp's website, the call goes initially through Delacon's server which logs and tracks the call, before forwarding the call onto the Advertiser. Newscorp can now bill for all leads generated through the website.

July 1 2008
CBA purchases 1800 number from Delacon
The Commonwealth Bank of Australia have procured a toll-free 1800 number from Delacon.
The Bank were impressed with Delacon's competitive rates and attention to customer service.
The 1800 number will allow the Bank's customers to contact them free-of-charge.

July 15 2008
Hotel Network celebrates second anniversary using Delacon's Speech Receptionist.
Country Haven Motels are a growing network of fine motels throughout Australia, where each member of the group offer warm, hospitable and friendly service.
As part of the mandate for this individual, personalised attention, Country Haven engaged Delacon to develop a customised speech recognition service specifically tailored so that each potential guest feels special.
Delacon and Country Haven are delighted to continue our partnership after two years and look forward to assisting Country Haven's guests for many more years to come.

August 1 2008
CSU: First Aussie Uni to put Touch-to-Talk on their website.
Charles Sturt University have embraced Delacon's telephony product, Touch-to-Talk, being the first Australian University to utilise the emerging technology. Touch-to-Talk will enable CSU's potential students to contact the University quickly and efficiently.
The theory is such: web-surfers are more likely to make contact with an organisation behind the website if the process is simplified, beyond asking surfers to call a number. Touch-to-Talk capitalises on the indecisive web surfer, ensuring that no surfer becomes redundant.
In a competitive University environment, CSU are keen to make it easy for potential students to contact them.

July 2009
Taking home seven NSW Swimming Pool and Spa Association awards in 2009, Narellan Pools continues to rely on Delacon’s innovative solutions for handling its valuable phone leads.
When it came to selecting IVR products to professionally handle its valuable phone leads, Narellan Pools, the demonstrated premier fibreglass pool manufacturer in Australia, chose to rely on Delacon.
Since 2006, Delacon has been providing this manufacturer with a unique IVR solution based on a standard Speech Receptionist product and incorporating Delacon’s Phone Lead Alert, Store Locator and Voice-to-Email services. Thanks to this customised combination of innovative Delacon products, Narellan Pools has conclusively proven the strength of its marketing and advertising initiatives. To read more click here